Superbij Terms & Conditions

1General Information & Introduction

Superbij (superbij.net) is one of Bangladesh's most popular online betting platforms. These Terms & Conditions constitute a legally binding agreement between superbij and all its registered members. By accessing the superbij platform, creating an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions.

These Terms & Conditions apply to all services on superbij — including Sports Betting, live betting, casino games, promotions, and the VIP program. superbij reserves the right to update these Terms & Conditions at any time, and any changes will be announced on the website.

2Account Registration & Eligibility

To register on superbij, you must meet a few basic requirements. superbij strictly ensures that all members sign up using accurate, genuine information. Providing false or misleading details may result in account termination.

Requirements for registration:

• You must be 18 years of age or older.
• Each individual may only create one account. If a person is found to have two accounts, both will be closed.
• The name, address, and contact details provided at registration must be accurate.
• Superbij reserves the right to request identity verification (KYC) at any time. This may include a copy of your national ID or passport.
• Your account login credentials must be kept strictly confidential. You may not share your account with anyone else.

3Deposits & Payment Methods

Superbij supports the most popular mobile banking methods in Bangladesh, so you can deposit quickly and easily. Any amount you deposit into superbij goes directly into your betting account.

• The minimum deposit amount is ৳500.
• The maximum single deposit limit is set by superbij and may vary depending on your VIP tier.
• Deposits via Mobile Pay, Nagad, and Rocket are typically processed instantly.
• Superbij does not charge any transaction fees on deposits. However, your mobile banking service provider's own charges may apply.
• If your deposit is unsuccessful, please contact superbij customer support.

Superbij only accepts deposits from valid, personal mobile banking accounts. Funds sent from third-party accounts will not be accepted and will be returned.

4Bonus & Promotion Terms

Superbij regularly offers exciting bonuses and promotions. Each bonus carries its own terms and conditions, which are detailed on superbij's promotions page. It is important to read those terms carefully before claiming any bonus.

• The welcome bonus is available to new members only and applies to the first deposit exclusively.
• To withdraw bonus funds, you must meet a specified wagering requirement — typically 10–30 times the bonus amount.
• Multiple bonuses cannot be used simultaneously unless superbij explicitly permits it.
• If evidence of bonus abuse is found, superbij reserves the right to void the bonuses and winnings associated with that account.
• To qualify for the Refer-a-Friend bonus, the invited friend must successfully register and make the required minimum deposit.

5Betting Rules & Restrictions

Betting on superbij is subject to certain mandatory rules that apply equally to every member. superbij is committed to ensuring fair betting at all times.

• The minimum stake for a single bet is ৳100, and the maximum limit varies by event and market.
• Pre-match bets will not be accepted once a match has started.
• Live betting may be suspended during interruptions.
• If incorrect odds are displayed due to a technical error, superbij reserves the right to void the affected bets.
• If a leg in a combo bet is voided, it will be settled at odds of 1.0.
• If there is suspicion of involvement in match fixing or manipulation, superbij may withhold the relevant bets and associated winnings.

Superbij's betting markets cover more than 20 sports, including cricket, football, tennis, kabaddi, and badminton. Each sport may have its own specific rules, which are outlined in the relevant betting section.

6Withdrawal Policy & Process

Withdrawing your winnings from superbij is straightforward and secure. Certain conditions apply to ensure funds reach the right person safely.

• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Minimum withdrawal amount is ৳500.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals are usually processed within 24 hours. During peak periods, it may take up to 72 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Superbij may temporarily hold withdrawals involving suspicious transactions and may request additional verification.

7Account Closure & Suspension Policy

Superbij reserves the right to suspend or permanently close any account if any of the following circumstances are identified:

• If these Terms & Conditions are violated.
• If an account was registered using false or misleading information.
• If evidence of bonus abuse or system exploitation is found.
• If evidence of fraud, manipulation, or illegal activity is found.
• By order of a court or law enforcement authority.

Members may also voluntarily close their account at any time by contacting superbij customer support. Any valid balance remaining in the account will be refunded; however, bonus funds will not be returned.

8Responsible Betting

Superbij believes that betting should be an enjoyable form of entertainment, not a source of financial stress. That is why we place the utmost importance on responsible betting. On the superbij platform, you are always in control.

• Set deposit limits — daily, weekly, or monthly.
• Set session limits to avoid playing for extended periods in a single sitting.
• Use the self-exclusion option to take a temporary break.
• If betting becomes a problem, please contact superbij customer support.

To learn more about responsible betting, visit superbij's Responsible Play visit the page.

9Dispute Resolution

If you have a dispute regarding a bet or transaction, contact superbij customer support at support@superbij.net. superbij aims to respond to every complaint within 72 hours.

• When submitting a complaint, please include your account ID, bet ID, and any relevant details.
• If a dispute cannot be resolved directly, superbij will arrange arbitration through a neutral third party.
• Funds related to an ongoing dispute may be temporarily withheld.
• Both parties are requested to remain patient until a final decision is reached.

10Rule Changes & Updates

Superbij reserves the right to amend these Terms & Conditions, in part or in full, at any time. Any changes will be announced on superbij.net and communicated to members via their registered email or mobile number.

Updated Terms & Conditions take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms. We recommend reviewing this page regularly.