Data Protection

Superbij Privacy Policy

Superbij places the highest priority on protecting your personal information. This Privacy Policy clearly outlines what data we collect, how it is used, and the measures we take to keep your information safe.

Last Updated: 1 August 2026

Who Does This Policy Apply To?

This Privacy Policy applies to all users of the superbij.net website, mobile app, and any other superbij services. By using the platform, you are deemed to have agreed to this policy.

1Introduction & Scope of Application

Superbij (superbij.net) is a trusted online betting platform in Bangladesh. We understand how valuable your personal data is to you — which is why superbij is committed to full transparency about what information we hold, why we hold it, and how securely it is protected.

This privacy policy applies to all of superbij's digital services — from browsing the website and registering an account to placing bets, making payments, and contacting customer support. It takes effect whenever you interact with superbij.

Superbij adheres to international data protection standards and regularly reviews and updates this Privacy Policy. Members will be notified of any significant changes.

2What Types of Information We Collect

Superbij only collects information that is necessary for the safe and effective operation of the platform. No unnecessary data is collected.

Data Type Example Reason for Collection
Identity-Related Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, device model Security & Fraud Prevention
Usage Data Betting history, login times, and game preferences Service Improvement & Personalization

superbij never stores your full card number or password. Financial information is always held in encrypted form.

3How We Collect Data

Superbij collects your information in several ways. It is our responsibility to be transparent about each of these methods.

  • Directly Provided Information: Information you provide directly when filling out a registration form, completing KYC verification, or contacting customer support.
  • Automatically Collected: While you use superbij, certain information is collected automatically via cookies, log files, and tracking technologies — such as your IP address, browser type, and page visit timestamps.
  • Received from Third Parties: With your consent, relevant information may be received from identity verification services (KYC providers) or payment gateways.
  • From the mobile app: Downloading and using the superbij app may result in certain data being collected based on the permissions you grant — such as a device token for push notifications.

In every case, superbij collects only the minimum data necessary. No sensitive information is collected without your consent.

4Purpose of Data Use

Superbij uses your data only for specific, legitimate purposes. Misuse of data is strictly against superbij's policies.

  • Account Management: Your data is used to create, verify, and manage your superbij account.
  • Payment Processing: Your financial information is used to process deposits and withdrawals securely.
  • Fraud Prevention: Device and usage data are analyzed to detect unusual activity and keep your account secure.
  • Personalised Experience: Promotions, bonus offers, and content are tailored to your preferences.
  • Legal Obligations: To comply with Anti-Money Laundering (AML) and other regulatory requirements.
  • Customer Support: To promptly resolve your complaints, queries, or issues.
  • Service Development: Usage patterns are analyzed to improve the superbij platform.

superbij never sells your data. Any information shared with third parties is strictly for the purpose of service delivery and is governed by binding confidentiality agreements.

5Sharing Data with Third Parties

Superbij may share your data with trusted partners in specific circumstances. Such sharing is always for a defined purpose and limited in scope.

  • Payment Providers: Approved mobile banking providers — including Mobile Pay, Nagad, and Rocket — receive the necessary information to process your transactions.
  • KYC Verification Services: Necessary information is shared with authorized verification providers to confirm your identity.
  • Security Partners: Device information may be shared with security service providers to prevent fraud and cyberattacks.
  • Law Enforcement: Disclosure of data is legally required in response to court orders or valid requests from government authorities.

For any purpose beyond those listed above, your explicit consent will be obtained before sharing your data. superbij does not sell information to advertisers or data brokers.

6Cookie Policy

Superbij.net uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

  • Essential Cookies: These are essential for maintaining login sessions and security. Without them, superbij will not function properly.
  • Functional Cookies: Remembers your preferred language, betting settings, and other customisations.
  • Analytics Cookies: Used to understand which pages are most visited and where issues arise. Data is fully anonymised.
  • Marketing Cookies: These help display relevant promotions from superbij. You can disable these cookies at any time.

You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some superbij services to stop working correctly.

7Data Retention & Security Measures

Superbij employs industry-leading security technology to protect your data. Our security infrastructure is multi-layered.

  • SSL/TLS Encryption: Every data transfer on superbij.net is secured with 256-bit SSL encryption.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for account logins.
  • Regular Security Audits: Third-party security experts regularly audit superbij's systems.
  • Restricted Access: Only authorised staff have access to personal data.

Data Retention Period: Data for active accounts is retained for as long as the account remains open. After closure, certain information may be kept for up to 5 years due to legal requirements. Once this period expires, the data is securely deleted.

If you notice any suspicious activity or believe your account may be compromised, contact us immediately at support@superbij.net.

8Your Data Rights

Superbij believes every member should have full control over their own data. Here is an overview of your rights:

Right to Access

You may request to know what information superbij holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of data that is not required to be retained by law.

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes.

Right to Data Portability

You can request a copy of your data in a standard, portable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be put on hold.

To exercise any of these rights, email support@superbij.net. superbij aims to respond within 30 business days.

9Protection of Minors' Privacy

Superbij strictly prohibits anyone under the age of 18 from using the platform. Protecting the privacy of minors is one of superbij's highest priorities.

  • Age verification is mandatory at the point of registration.
  • No data is collected or stored from anyone under the age of 18.
  • If a minor's account is detected, it will be suspended immediately and all associated data will be deleted.
  • If parents believe superbij holds data belonging to their child, they may contact us at support@superbij.net.

superbij is committed to responsible gaming. Parents are urged to ensure their children cannot access online betting sites.

10Contact & Complaints Process

If you have any questions, concerns, or complaints about superbij's privacy policy, please reach out to our dedicated Privacy Team.

  • Email: support@superbij.net
  • Response Time: Initial response within 72 hours; full resolution within 30 business days.
  • How to File a Complaint: Contact us by email with your account ID, a description of the issue, and any relevant details.

Superbij takes every privacy-related complaint seriously. We believe transparency and accountability are the foundation of a trustworthy platform. Stay with superbij and enjoy betting with complete peace of mind.

If this privacy policy is updated, a notice will be published on superbij.net and registered users will be informed via email or mobile. Continued use of the platform after any changes constitutes acceptance of the revised policy.

Why Is superbij Safe With Your Data?

Every security measure we have in place is built with the protection of your personal data in mind.

256-bit SSL Encryption

Every data transfer on superbij.net is protected by bank-grade 256-bit SSL encryption. Your information cannot be read or altered while in transit.

Two-Factor Authentication (2FA)

OTP verification is mandatory when logging into your superbij account — keeping it secure even if your password is compromised.

Your Data Is Never Sold

Superbij never sells your personal data to advertisers or data brokers. Your data belongs to you alone.

Restricted Access Policy

Only authorized superbij personnel can access your data, and every access is logged.

Regular Security Audits

Third-party cybersecurity experts regularly audit superbij's entire system to identify any vulnerabilities.

Right to Erasure

You can request the deletion of your data at any time, and superbij will process it promptly.

Join a Safe & Trusted Platform

Your data is fully protected at superbij. Open an account today and bet with complete peace of mind — the trusted choice of millions of Bangladeshi users.

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